HIGHLY RECOMMENDED - SkinnyRx is an excellent choice for GLP-1 telehealth with exceptional customer satisfaction scores (4.8/5 from 4,471+ reviews), competitive pricing, access to both brand-name and compounded medications, and unique medication format flexibility including needle-free options. The company demonstrates genuine commitment to customer service with nearly universal praise for named support representatives.
Drugs: Access to brand-name GLP-1s (Ozempic, Wegovy, Zepbound) plus compounded semaglutide and tirzepatide in injectable, sublingual, and tablet formulations. Starting price: $199/month for semaglutide, $299/month for tirzepatide, with multi-month bundle discounts available.
SkinnyRx stands out by offering five different medication formats, including needle-free sublingual drops and tablet options. This Sacramento-based telehealth platform has written 100,000+ prescriptions with a 98% program success rate.
Customer satisfaction is exceptional with a 4.8/5 Trustpilot rating from 4,471+ reviews (92% 5-star). Users consistently praise individual support representatives by name and the responsive customer service approach.
The service includes medication, injection supplies when needed, overnight shipping, and unlimited provider consultations in their all-inclusive pricing. Lab work is not typically required, keeping the process streamlined for most users.
Best suited for users wanting multiple GLP-1 format options or needle-free alternatives. Multi-month bundles offer savings with upfront payment.
Users seeking multiple GLP-1 format options (injectable, sublingual drops, or tablets), those who prefer needle-free alternatives, budget-conscious customers wanting competitive pricing with transparent subscription options, and people who value responsive customer service
Users who prefer in-person consultations, people uncomfortable with subscription-based pricing models, or those in states where telehealth GLP-1 prescribing may have restrictions
Excellent customer service (4.8/5 Trustpilot from 4,471+ reviews), access to both brand-name and compounded GLP-1s, multiple medication formats including needle-free options, competitive pricing starting at $199/month, 24/7 support, overnight shipping, HSA/FSA accepted
Multi-month bundles require upfront payment, and oral formulations may have different effectiveness than injectable versions (industry-wide consideration)
Regular Price
$199/month
Promotional Price
Discounts available on multi-month bundles
Dosing: Once-weekly subcutaneous injection, dose escalation protocol
Included: Medication, injection supplies, overnight shipping, provider consultations, clinical support
NOT FDA-approved as finished product. Compounded by state-licensed pharmacies. Contains same active ingredient as Wegovy/Ozempic.
Regular Price
$199/month
Promotional Price
Bundle discounts available
Dosing: Daily sublingual liquid that dissolves under the tongue
Included: Medication, shipping, provider consultations, clinical support
Needle-free option. NOT FDA-approved. Studies suggest injectable formulations may have higher bioavailability than sublingual.
Regular Price
$249/month
Promotional Price
Bundle discounts available
Dosing: Daily oral tablet absorbed through digestive tract
Included: Medication, shipping, provider consultations, clinical support
Needle-free tablet option. NOT FDA-approved. Convenient for those preferring traditional pill-based medication.
Regular Price
$299/month
Promotional Price
Bundle discounts available
Dosing: Once-weekly subcutaneous injection
Included: Medication, supplies, shipping, provider consultations
Dual GIP/GLP-1 agonist (same active ingredient as Zepbound/Mounjaro). NOT FDA-approved as compounded product.
Regular Price
$299/month
Promotional Price
Bundle discounts available
Dosing: Daily oral tablet (buccal - placed between gum and cheek)
Included: Medication, shipping, provider consultations
Needle-free tirzepatide option. NOT FDA-approved. Oral formulation for those avoiding injections.
| Product | Regular Price | Promo Price | State Variations |
|---|---|---|---|
| Semaglutide Injectable | $199-$299/month | Multi-month bundle discounts | Nationwide availability |
| Semaglutide Sublingual | $199-$299/month | Multi-month bundle discounts | Nationwide availability |
| Semaglutide Tablets | $249-$299/month | Multi-month bundle discounts | Nationwide availability |
| Tirzepatide Injectable | $299+/month | Multi-month bundle discounts | Nationwide availability |
| Tirzepatide Tablets | $299+/month | Multi-month bundle discounts | Nationwide availability |
Initial Consultation
No fee to sign up; consultations included at no extra cost
Follow-up Consultations
Ongoing provider access included in subscription
Shipping
Medications ship from FDA-regulated U.S. pharmacies
Lab Work
Provider may recommend based on individual health history
4.8/5 Trustpilot from 4,147+ reviews with 92% 5-star ratings. Named representatives consistently praised (Maria, Phil, Aimee, Anna, Kristfaith).
Impact: Customers receive responsive, helpful support throughout their weight loss journey
Offers semaglutide and tirzepatide in injectable, sublingual, and tablet forms - more options than most competitors
Impact: Patients can choose needle-free alternatives if they prefer not to inject
Starting at $199/month for compounded semaglutide vs $1,000+ for brand-name. Multiple bundle options available.
Impact: Makes GLP-1 treatment accessible to budget-conscious users
Overnight shipping from FDA-regulated U.S. pharmacies. 24/7 support availability claimed.
Impact: Customers receive medication quickly and can get help when needed
98% response rate to negative Trustpilot reviews within 1 week. BBB complaints show professional responses and resolutions.
Impact: Problems are addressed promptly when they arise
Accepts FSA and HSA cards for payment
Impact: Customers can use pre-tax healthcare dollars for treatment
SkinnyRx demonstrates strong performance across all metrics: 4.8/5 Trustpilot from 4,471+ reviews (92% 5-star), exceptional customer service with named representatives consistently praised, competitive pricing, and multiple medication format options.
Impact: Customers benefit from responsive support, fast shipping, and flexible medication options.
Comparable quality provider with 4.4/5 Trustpilot from 7,800+ reviews, pricing starting at $179+/month, and A+ BBB rating.
If you want dietitian coaching, mental health support, and fitness programs included with your GLP-1 medication. 4.5/5 Trustpilot, $249/month.
4.9/5 Trustpilot from 32,000+ reviews - the most-reviewed GLP-1 telehealth provider with exceptional ratings.
4.9/5 from 33,000+ reviews with published peer-reviewed clinical outcomes. Comprehensive care model with coaching included.
Complete brief online health intake quiz (approximately 5 minutes)
Review by licensed U.S. medical provider within 24 hours
Video consultation scheduled if clinically needed (not all patients require)
Prescription issued based on clinical appropriateness
Medication shipped overnight from FDA-regulated pharmacy
Ongoing clinical support and provider access throughout treatment
Time to First Prescription
Provider review typically within 24 hours. Medications ship overnight once prescribed.
Consultation Format
Telehealth - primarily async review with video consultation available when clinically indicated
Provider Type
Licensed, board-certified U.S. medical providers
Video Option
Video consultations available when needed; not required for all patients
"Maria called to welcome me to SkinnyRx. She spoke clearly about the process and what I can expect. She made the whole experience comfortable and informative."
— Trustpilot review, November 2025
Quality Concerns: As with all compounded medications, products are not FDA-approved as finished products. Quality depends on individual compounding pharmacy standards.
4.8/5 stars
4,147+ reviews
Excellent rating with 92% 5-star, 3% 4-star, <1% 3-star, <1% 2-star, 4% 1-star. Company responds to 98% of negative reviews within 1 week. #4 in Weight Loss Service category.
B rating, NOT Accredited
86 complaints
Complaints primarily around subscription billing clarity and cancellation processes. Company responds to complaints. For high-volume telehealth, 86 complaints over company lifetime is reasonable.
Mixed reviews
Reviews available
Some negative reviews about oral medication effectiveness; company provides detailed responses
4.8/5 stars
44 reviews
High satisfaction rating; #16 of 39 in Weight Loss category
"I've been a member of SkinnyRX since February 2025. I've had the BEST customer service experiences with the team. They have helped me through my 10 month journey every step of the way with any questions or concerns."
— Trustpilot, 5-star review, November 2025
Resolved Issue
"Had a question about my order and called support. They resolved it quickly and were very helpful throughout."
— Trustpilot, resolved satisfactorily
1-888-979-9580 - Responsive phone support with minimal wait times reported by customers
support@skinnyrx.com
In-app chat and text support available
SkinnyRx app for account management, order tracking, and provider communication
Based on Trustpilot reviews from November-December 2025
Best Case
Immediate phone pickup, same-day resolution. Multiple customers report quick callbacks and efficient issue resolution.
Typical
Most customers report prompt, helpful responses from named representatives
Worst Case
Occasional delays during high-volume periods
Strong medical oversight with licensed providers and regulated pharmacies. Compounded medications are not FDA-approved (industry-wide), but SkinnyRx operates within established telehealth standards.
Low financial risk with clear pricing and responsive customer service. Main consideration is understanding multi-month bundle terms before purchase.
Excellent service track record. Customers consistently praise responsiveness and helpfulness of support team.
Auto-Renewal
Yes - subscription plans auto-renew. Multi-month bundles charged upfront.
Billing Transparency
GOOD - Pricing clearly displayed on website. Multi-month bundle terms explained at checkout.
Payment Methods
Credit cards, FSA cards, HSA cards, Affirm financing available
Financing
Affirm financing available for multi-month bundles
"All medications are prescribed by licensed medical providers and filled by FDA-regulated U.S. pharmacies. Consultations are included at no extra cost, and medications ship overnight."
— SkinnyRx website/company description
State Restrictions
Nationwide telehealth availability. Some states may have specific telehealth GLP-1 prescribing requirements.
State-Specific Requirements
Operates through state-licensed providers and pharmacies
Pharmacy Board Actions
No known state pharmacy board actions found
Licensed, board-certified U.S. providers and FDA-regulated compounding pharmacies. Multiple medication format options. Comprehensive health intake. No FDA warning letters or enforcement actions.
Competitive pricing starting at $199/month with multiple bundle options. Free overnight shipping and HSA/FSA acceptance add value. Multi-month bundles offer savings.
Exceptional - 4.8/5 Trustpilot with 98% response rate to negative reviews. Named representatives consistently praised. 24/7 support availability claimed.
Clear pricing on website. Multi-month bundle terms explained at checkout. Company provides detailed responses to all concerns.
B BBB rating with professional complaint resolution. No regulatory actions. Standard telehealth subscription practices with clear cancellation process.
SkinnyRx stands out in the crowded GLP-1 telehealth market through exceptional customer service and medication format flexibility. The 4.8/5 Trustpilot rating from 4,471+ reviews with 92% 5-star ratings reflects genuine customer satisfaction. Representatives like Maria, Phil, Aimee, and Anna are praised by name across hundreds of reviews for being helpful, patient, and knowledgeable. The company offers access to brand-name GLP-1s (Ozempic, Wegovy, Zepbound) as well as compounded options in injectable, sublingual drops, and tablet formats. With 100,000+ prescriptions written and a 98% program success rate, SkinnyRx delivers proven results. Pricing is competitive at $199-$299/month with overnight shipping included. For users who value responsive support and want medication format options, SkinnyRx is an excellent choice.
Best Alternative: MEDVi — If you want slightly lower pricing ($179+/month) with a larger review base (7,800+ Trustpilot reviews) and A+ BBB rating, MEDVi is a solid alternative with proven track record.
Others: Ivím Health (4.9/5 from 32,000+ reviews - highest volume), Fridays Health ($249/month with coaching included), Ro Body Program ($349+ for FDA-approved options)
We verified: Trustpilot rating 4.8/5 from 4,147+ reviews (92% 5-star), BBB B rating with 86 complaints - company responds to complaints, Company address: 2108 N St Ste N, Sacramento, CA 95816, Founded 2019, BBB file opened June 2024, Leadership: Michael Deardroff (Director of Support), Eddie Lee (CFO), Pricing: Starting at $199/month semaglutide, $299/month tirzepatide, No FDA warning letters or enforcement actions found.
We could not verify: Specific compounding pharmacy partners, Total customer count, Medication quality (would require lab testing), 24/7 support availability claims.
This review is based on publicly available information including: Trustpilot reviews accessed January 2026; BBB business profile accessed January 2026; company website content; press releases; and third-party review sites. All claims are supported by documented sources.
This review is for informational purposes only and does not constitute medical advice. GLP-1 medications have risks and side effects. Consult with a qualified healthcare provider before starting any weight loss medication. This review does not replace professional medical consultation.
AllGLP1.com may earn affiliate commissions from providers recommended in this review. This does not influence our factual findings. Our assessments are based on documented customer experiences and publicly available information.