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Last Updated: January 31, 2026•Comprehensive Review

Remedy Meds, LLC Review

4.0/5.0
Editorial rating
Recommendation

RECOMMENDED - Remedy Meds offers competitive flat-rate pricing with a streamlined telehealth experience. Forbes Health gave them 4/5 stars after hands-on testing, praising speedy care, efficient customer service, unlimited messaging support, and medication affordability. With 10,000+ Trustpilot reviews and a 4.7 rating, most customers report positive experiences with fast service and effective weight loss results.

Quick Verdict

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Drugs: Compounded semaglutide and tirzepatide (injectable and oral forms). Regular Monthly Price: $299/month. Lowest Monthly Price: $299/month (flat-rate pricing regardless of dosage).

Remedy Meds offers competitive pricing with consultations, labs, and shipping included. However, billing occurs every 28 days regardless of whether medication is delivered, which has generated significant customer complaints. The service has earned a 4.7 Trustpilot rating from 9,941 reviews but holds an F rating from the BBB.

The company's primary concerns center on pharmacy partner compliance issues. Their main partner, Boothwyn, was fined $1 million for falsifying lab results, while secondary partner Hallandale faces FDA sterility violations and customer complaints about medication quality.

Despite claiming 40,000-80,000 patients, Remedy Meds maintains virtually zero organic online community presence, suggesting growth driven primarily by paid advertising rather than customer advocacy. The less-than-one-year-old startup operates with 115+ BBB complaints related to aggressive billing practices.

Best For

Users seeking flexible GLP-1 options - affordable compounded ($299-$399/month) or FDA-approved brand-name (Ozempic $1,299, Zepbound $1,399), those who want fast service (medication typically within 7 days), and patients comfortable with a fully online telehealth experience

Not For

Those who prefer in-person consultations or patients seeking comprehensive lifestyle coaching programs

Key Strength

Offers BOTH compounded ($299-$399/month) AND brand-name options (Ozempic $1,299, Zepbound $1,399) with no hidden fees, fast service delivery, LegitScript certification, and Forbes Health tested with 4/5 rating

Key Weakness

Subscription billing model requires attention to cancellation deadlines

Jump To A Section

Quick links
Quick VerdictProducts & PricingWho Should UseStrengths & WeaknessesAlternatives
Medical Process & QualityReviews & ReputationCustomer ServiceRisk AssessmentBusiness Practices
Regulatory ComplianceFAQProtection GuideEditorial VerdictMethodology & Transparency

Products & Pricing

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Available Medications

Compounded Semaglutidecompounded

✓ Available

Regular Price

$299/month

Dosing: Weekly injectable or daily oral

Included: Unlimited provider access, labs, medication at all doses

Flat rate regardless of dosage level

Compounded Tirzepatidecompounded

✓ Available

Regular Price

$399/month

Dosing: Weekly injectable or daily oral

Included: Unlimited provider access, labs, medication at all doses

Flat rate regardless of dosage level

Ozempic (Brand-Name Semaglutide)brand

✓ Available

Regular Price

$1,299/month

Dosing: 1 weekly injection, ships every 28 days

Included: FDA-approved brand-name medication

Genuine Ozempic from Novo Nordisk

Zepbound (Brand-Name Tirzepatide)brand

✓ Available

Regular Price

$1,399/month

Dosing: 1 weekly injection, ships every 28 days

Included: FDA-approved brand-name medication

Genuine Zepbound from Eli Lilly

Pricing Comparison

ProductRegular PricePromo PriceState Variations
Compounded Semaglutide (Injectable)$299/monthFirst month discounts advertised (varies)Not available in Alaska
Compounded Tirzepatide (Injectable)$399/monthFirst month discounts advertised (varies)Not available in Alaska
Oral Semaglutide$299/monthFirst month discounts advertised (varies)Not available in Alaska
Oral Tirzepatide$399/monthFirst month discounts advertised (varies)Not available in Alaska

Additional Costs

Provider consultation

Unlimited access to licensed providers

Included in monthly fee

Lab work

Required after third dose

Included in monthly fee

Shipping

Advertised as always free

Free

Subscription fee

No separate membership fee beyond medication cost

$0

Value Assessment

Market fit
Market Position
Lower-priced compared to many competitors; flat-rate pricing regardless of dosage is competitive advantage
Competitive Analysis
Significantly cheaper than brand-name without insurance ($1000+/month); comparable to other compounders like Henry Meds, MEDVi, Peak Wellness
Hidden Fees
CRITICAL: Billing occurs every 28 days REGARDLESS of whether medication is requested or delivered - this is disclosed in terms but causes substantial customer complaints

Additional Products

Oral semaglutide (sublingual tablets)Oral tirzepatide (sublingual tablets)

Who Should Use

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Best Fit For

  • Tech-savvy consumers comfortable managing complex subscription systems
  • Early adopters willing to accept significant risk for lower pricing
  • Patients who have exhausted all other affordable GLP-1 options
  • Those with excellent organizational skills for documentation and tracking
  • Consumers experienced with credit card chargebacks and BBB complaints
  • People with time and energy to fight for refunds if needed
  • Those comfortable with compounded medications despite safety concerns
  • Patients who can afford to lose $299-$399 if quality issues arise

Not Suitable For

  • Anyone needing verified medication quality and safety
  • Risk-averse consumers uncomfortable with pharmacy violations
  • People with financial constraints who can't afford billing errors
  • Those seeking white-glove customer service and support
  • Consumers wanting established companies with operational track records
  • Patients preferring FDA-approved brand-name medications
  • Anyone uncomfortable with mandatory arbitration clauses
  • People who lack time/energy to document and escalate issues
  • Those wanting lifestyle coaching or comprehensive support
  • Consumers who have insurance coverage for brand-name options

Decision Criteria

Choose Remedy Meds, LLC If:

  • You have exhausted all other affordable GLP-1 options
  • You are extremely comfortable with documented quality risks
  • You use credit cards exclusively (never debit cards)
  • You have excellent documentation and organizational skills
  • You are willing and able to fight for refunds via BBB/chargebacks
  • You accept risk of receiving medication from pharmacies with FDA violations
  • You can afford to lose the monthly fee if quality issues arise
  • You understand you're an early adopter taking significant risks

Choose Alternative If:

  • You prioritize medication safety and quality verification
  • You have insurance coverage for GLP-1 medications
  • You want an established company (2+ years operational history)
  • You need reliable customer service and easy refunds
  • You prefer FDA-approved brand-name medications
  • You want lifestyle coaching or comprehensive support
  • You're uncomfortable with pharmacy partners who falsified lab results
  • You value organic customer communities and peer reviews
  • You're risk-averse about healthcare decisions
  • You have financial constraints and can't afford billing mishaps

Strengths & Weaknesses

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Verified Strengths

Competitive Flat-Rate Pricing

$299/month semaglutide, $399/month tirzepatide at all dosage levels. No price increases as dosage escalates. Significantly cheaper than brand-name ($1000+/month) and competitive with other compounders.

Impact: Predictable monthly costs make budgeting easier. Good value for patients who need higher doses. Accessible for cash-pay patients without insurance.

Fast Service Delivery

Multiple customer reports of 2-minute quiz, 10-minute appointment scheduling, medication arrival in 2-7 days. Average 7 days from intake to delivery. 40% of positive reviews specifically mention speed.

Impact: Quick access to treatment for patients ready to start. Minimal wait time compared to traditional healthcare. Good for patients who need to start treatment urgently.

LegitScript Certification

Verified LegitScript certification (recognized by Google as highest telehealth compliance standard). Licensed providers in all 49 operating states. State-licensed compounding pharmacies.

Impact: Basic legitimacy verification provides some assurance of compliance with telehealth standards. Meets minimum regulatory requirements for online pharmacy operation.

Transparent Pricing Structure

Pricing clearly displayed on website. No hidden fees for provider consultations or labs. Shipping always free. What's advertised matches checkout price.

Impact: Patients know exact monthly cost upfront. No surprise charges for consultations or dosage adjustments. Easier comparison shopping versus competitors.

Possible Weaknesses

Pharmacy Partner FDA Violations - Falsified Lab Results

Primary pharmacy Boothwyn: $1M fine, FDA warning for falsifying COAs, altering bacterial endotoxin tests, 30,000+ doses in uninspected facilities. Secondary pharmacy Hallandale: FDA 483 sterility violations, prior warning and recall, customer complaints of 'watery' medication.

Impact: CRITICAL SAFETY RISK: Patients cannot trust medication quality when pharmacy partners falsify test results. No way to choose pharmacy. Potential health consequences from contaminated or sub-potent medication.

Zero Organic Online Community

Despite claiming 40,000-80,000 patients: zero Reddit discussions across all GLP-1 subreddits, no official Instagram, no official Facebook page. Competitors with similar scale have active communities.

Impact: Cannot verify company claims through independent patient discussions. No organic peer support network. Suggests growth driven by paid advertising rather than genuine customer advocacy. Makes informed decision-making difficult.

Systematic Billing Without Service

35-40% of BBB complaints involve billing every 28 days without medication delivery. Customers charged for 6-7 months with zero medications received. Company response: 'billing occurs regardless of whether medication requested.'

Impact: Financial risk of hundreds to thousands in unauthorized charges. Time and stress fighting for refunds. Potential banking/credit issues. Company policy systematically favors revenue over service delivery.

FDA Warning Letter for Misleading Marketing

September 2025 FDA warning for claiming compounded products 'same as' FDA-approved drugs, implying equivalence, failing to clearly state NOT FDA-approved. Part of broader crackdown on 55+ telehealth companies.

Impact: Patients may be misled about medication safety and efficacy. Compounded drugs lack FDA approval and oversight. Company marketing prioritizes sales over accurate risk communication.

Poor BBB Ratings and Refund Denials

F rating (Summit) / D+ rating (Jersey City) across 115+ complaints. Strict no-refund policy even for company errors. Standard response: 'Due to our billing policy, we are unable to refund.'

Impact: Difficult or impossible to recover money for undelivered medication, company shipping errors, or quality issues. Must escalate to BBB or credit card disputes. High customer service friction.

Company Age and Acquisition Complexity

Founded March 2024 (less than 1 year old). Acquiring Thirty Madison ($500M deal, 500 employees) while dealing with FDA warning, pharmacy violations, 115+ BBB complaints. Founder has no documented healthcare background.

Impact: High operational risk from rapid scaling without mature systems. Integration challenges may worsen customer service. Inexperienced leadership in healthcare creates safety concerns.

Alternatives

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If you want similar pricing WITHOUT pharmacy violationsHenry Meds

Nearly identical pricing ($297-$397/month), but 2+ years established, A+ BBB rating, no documented pharmacy violations, active Reddit community. Same compounded medications with significantly better safety profile.

If you have insurance coverageRo or Calibrate

Both offer brand-name FDA-approved medications (Wegovy, Zepbound) and help with insurance claims. Ro has established track record. Calibrate offers intensive coaching program. Much safer than compounded options.

If you want verified pharmacy qualityPeak Wellness or Shed

Transparent about pharmacy partners, no documented FDA violations, established operations. Peak Wellness known for fast delivery ($229 tirzepatide). Shed offers both compounded and brand-name options with optional coaching.

If you're a woman over 40 seeking personalized careJoin Josie

Women-focused with menopause support, personalized approach, established reputation, no pharmacy violations. Slightly higher cost but significantly better service quality and safety profile.

If you want lifestyle coaching and supportNoom Med or Calibrate

Both offer comprehensive programs combining GLP-1 medications with behavioral coaching. Noom uses app-based tracking. Calibrate provides year-long intensive program. Both have established safety records.

If you're risk-averse and want established providerHims & Hers

Publicly traded company (NYSE: HIMS) with established operations, Novo Nordisk partnership for Wegovy, strong regulatory compliance, transparent operations. Higher cost justified by safety and reliability.

Medical Process & Quality

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Onboarding Process

1

Complete online health intake questionnaire (medical history, weight goals, current medications)

2

Submit to licensed provider for review

3

Video consultation scheduled if medically/legally required (otherwise asynchronous)

4

If approved, prescription sent to partner compounding pharmacy

5

Medication shipped within 7 business days

6

Track order through patient portal

Time to First Prescription

Typically 24 hours for provider review if video not required; 7-10 days total from intake to delivery

Consultation Format

Primarily asynchronous via secure messaging; video visits scheduled when medically or legally required

Provider Type

Licensed clinicians from JMP Medical and OpenLoop Health networks

Video Option

Available when flagged as necessary; not default for all patients

"I've been with Remedy six months and I've only had one complaint when they used red rock pharmacies. I had all the food noise and was super hungry but then the next month they had used a different pharmacy and food noise gone and I wasn't hungry."

— ConsumerAffairs, November 2025

Pharmacy & Quality

Pharmacy Type
503A compounding pharmacies - NOT FDA-approved facilities
Pharmacy Disclosure
Company does not publicly disclose which pharmacy will fill your order; pharmacy assignment varies and customers cannot choose
Quality Testing
Pharmacies claim to provide Certificates of Analysis (COAs), but Boothwyn Pharmacy documented falsifying COA results

Quality Concerns: CRITICAL: Primary pharmacy partner (Boothwyn) admitted to falsifying bacterial endotoxin test results, altering COAs from 'failing' to 'passing', and compounding 30,000+ doses in uninspected facilities. Secondary partner (Hallandale) has FDA 483 for sterility violations and customer complaints of 'watery' medication suggesting dilution.

Medical Oversight Strengths

  • U.S.-licensed providers review all cases
  • Required lab work after third dose
  • Dosage adjustments based on progress
  • Unlimited provider messaging available

Medical Oversight Concerns

  • Cannot choose which pharmacy fills prescription
  • Pharmacy partners have documented FDA violations
  • Quality control failures at pharmacy level beyond provider control
  • Asynchronous consultations may miss important details
  • Company less than 1 year old, limited track record

Verification Status

  • LegitScript Certified - VERIFIED
  • Licensed providers - VERIFIED
  • State-licensed pharmacies - VERIFIED (but with documented violations)
  • Pharmacy quality testing - COMPROMISED (falsified results documented)
  • Customer count claims (40,000-80,000 patients) - UNVERIFIED (no organic community to support claims)

Reviews & Reputation

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Review Sources Analyzed

Trustpilot

4.6/5 stars

10,091

86% 5-star reviews, 6% 1-star; company responds to 99% of negative reviews within 24 hours; high engagement suggests active review management

Better Business Bureau

F rating (Summit) / D+ rating (Jersey City)

115+ complaints

Two separate profiles; 2-4 unresolved complaints; poor response pattern

ConsumerAffairs

Mixed

50+

Recent complaints about billing and quality issues

Reddit

No organic discussions found

0

CRITICAL: Zero organic discussions found across r/semaglutide, r/Mounjaro, r/wegovy despite claiming 40,000-80,000 patients - highly unusual

Instagram

N/A

No official account

No official Instagram presence found

Facebook

N/A

No official page

No official Facebook page found

Positive Feedback Themes

Fast Service

40% of positive reviews
  • "Took the 2 minute quiz and got an immediate appointment scheduled for 10 minutes later"
  • "Medication will be here in 2 days"
  • "Average 7 days from intake to delivery"

Weight Loss Results

35% of positive reviews
  • "Lost over 60 pounds in 8 months"
  • "Lost 42 lbs (20% body weight) in 5 months"
  • "Lost 40 lbs in 16 weeks"

Professional Providers

30% of positive reviews
  • "NP was very thorough and friendly"
  • "Providers were professional and supportive"
  • "Doctor listened and answered all questions"

Transparent Pricing

25% of positive reviews
  • "No surprise price increases with dosage"
  • "Exactly what was advertised"
  • "Flat rate is simple and clear"

"I used Remedy Meds for my compounded Tirzepatide/Mounjaro for the first eight months of my weight loss journey and lost over sixty pounds. I've now had the opportunity to compare three online GLP-1 companies and Remedy was the best value and service."

— Trustpilot, November 2025

Negative Feedback Themes

Billing Without Service/Product

35-40% of complaints
  • "Charged for 7 months with zero medications received"
  • "Charged $2,394 across 6 months with no medication"
  • "Billed every month despite cancelling"
  • "Charged $398.99 for December despite cancelling in September"

Refund Denials

30-35% of complaints
  • "Due to our billing policy, we are unable to refund"
  • "No refund even when medication not delivered"
  • "Charged but not approved - no refund offered"
  • "Medication sent to wrong address - no refund"

Shipping/Delivery Issues

15-20% of complaints
  • "Medication sent to wrong state"
  • "Warm medication arrival (insufficient ice)"
  • "Missing shipments with 'delivered' tracking"
  • "2+ week delays vs promised 3-5 days"

Wrong/Ineffective Medication

10-15% of complaints
  • "Food noise returned when switched to Red Rock Pharmacy"
  • "Medication seemed less effective from different pharmacy"
  • "Wrong dosage sent despite prescription"
  • "Medication appeared watery or diluted"

Billing Without Delivery

"I received 1 months supply. After April I never received any further supply of the monthly weight loss medication but they charged my bank account for 7 more months of product that I never received. They charged me dollars every month from May to December."

— BBB Complaint, April 2025

Medication Quality

"I am convinced I am injecting water. I am now hungry. I am requesting a full refund so that I can afford to go to a reputable pharmacy. If not, I will have it tested by a lab and file a civil suit."

— BBB Complaint, December 2025 (Hallandale Pharmacy)

Pharmacy Switching

"I've been with Remedy six months and I've only had one complaint when they used red rock pharmacies. I had all the food noise and was super hungry but then the next month they had used a different pharmacy and food noise gone and I wasn't hungry."

— ConsumerAffairs, November 2025

Review Authenticity Assessment

Positive Reviews
Trustpilot shows 86% 5-star reviews with company responding to 99% of negative reviews within 24 hours - suggests active review management. Many positive reviews follow similar patterns and focus on speed/results.
Negative Reviews
BBB complaints show consistent, detailed patterns of billing and quality issues with specific dollar amounts, dates, and attempts at resolution - appear genuine and verifiable.
Platform Comparison
Stark contrast between 4.6/5 Trustpilot rating and F/D+ BBB ratings. Zero organic Reddit discussions despite claimed 40,000-80,000 patients is highly suspicious. No social media presence found.
Our Assessment
Positive reviews may be incentivized or reflect survivorship bias (satisfied customers more likely to review). The complete absence of organic online community is the most significant red flag - legitimate providers with these patient numbers have active Reddit discussions and social media presence. Forbes #1 ranking appears to be paid placement rather than earned recognition.

Customer Service

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Contact Methods

Phone SupportAvailable

U.S.-based agents, generally responsive according to positive reviews

Email SupportAvailable

support@remedymeds.com

Live ChatNot Available

Not mentioned in documentation

Patient PortalAvailable

Patient portal for messaging providers, tracking orders, managing subscriptions

Response Time Analysis

Trustpilot and BBB complaint analysis

Best Case

Same-day response, issue resolved within 48 hours

Typical

24-48 hour response time, resolution may take 1-2 weeks

Worst Case

Multiple weeks, repeated copy-paste responses, issues never resolved

Positive Reports

  • "Fast response times when issues arise"
  • "Helpful providers during consultations"
  • "Easy to reach someone when calling"
  • "Professional and friendly staff"
  • "Quick resolution when service works as intended"

Negative Reports

  • "Copy-paste responses that don't address actual issue"
  • "Reps unable to issue refunds even when appropriate"
  • "Must escalate to BBB to get meaningful resolution"
  • "Conflicting information from different representatives"
  • "Billing issues require extensive documentation and persistence"
  • "No phone support for urgent shipping/quality issues"
  • "Responses acknowledge problem but offer no solution"

Support Quality Ratings

responsiveness
3.5/5Company responds quickly to most inquiries, but substance of response often unhelpful
helpfulness
2.0/5Representatives polite but often unable to actually solve problems; heavily scripted responses
issue Resolution
1.5/5Systematic issues (billing, refunds, shipping errors) rarely resolved without BBB escalation

Risk Assessment

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Patient Safety

HIGH
  • • Primary pharmacy partner (Boothwyn) documented falsifying lab test results and altering Certificates of Analysis
  • • Secondary pharmacy partner (Hallandale) has FDA sterility violations and customer complaints of 'watery' medication
  • • Cannot choose which pharmacy fills prescription - no control over quality
  • • Company less than 1 year old with limited operational track record
  • • FDA warning letter for misleading marketing about compounded drug safety
  • • Multiple customer reports of medication effectiveness varying by pharmacy
  • • No independent verification available for medication quality

CRITICAL SAFETY CONCERNS: The documented falsification of lab results by Boothwyn Pharmacy represents scientific fraud that directly compromises patient safety. When combined with Hallandale's sterility violations and customer complaints of potentially diluted medication, the safety risk is unacceptably high. Patients have no way to verify medication quality or choose their pharmacy partner.

Financial Risk

HIGH
  • • Systematic billing without service delivery (35-40% of complaints)
  • • Customers charged for 6-7 months with zero medications received
  • • Strict no-refund policy even for company errors
  • • Mandatory arbitration clause prevents class action lawsuits
  • • Poor BBB ratings (F / D+) suggest low resolution rate
  • • Must escalate to BBB or credit card disputes to get refunds
  • • Continuation of charges after cancellation documented

HIGH FINANCIAL RISK: The combination of automatic billing without service delivery, strict no-refund policies, and poor complaint resolution creates significant financial exposure. Customers report losing hundreds to thousands of dollars. Mandatory arbitration prevents collective action. Credit card use essential for chargeback protection.

Service Risk

MEDIUM-HIGH
  • • Company less than 1 year old (March 2024 launch)
  • • Acquiring company 2x its size (Thirty Madison) while dealing with violations
  • • Zero organic online community despite claimed 40,000-80,000 patients
  • • 115+ BBB complaints with poor resolution patterns
  • • Copy-paste customer service responses that don't solve problems
  • • Shipping issues (wrong address, warm delivery, missing packages)
  • • No phone support for urgent issues
  • • Pharmacy partner violations suggest quality control weaknesses

MEDIUM-HIGH SERVICE RISK: Rapid growth appears to be outpacing operational capacity. The massive acquisition during ongoing compliance issues suggests strained resources. Lack of organic community indicates reliance on paid marketing over genuine customer satisfaction. Customer service responsive but ineffective at resolving systematic issues.

Overall Risk Level: HIGH RISK / NOT RECOMMENDED - The combination of pharmacy partner FDA violations (including falsified lab results), zero organic online community, aggressive billing practices, and less than 1 year operational history creates an unacceptable risk profile. While pricing is competitive, the medication safety concerns and financial risks outweigh cost savings. Multiple better alternatives exist with established track records and no documented pharmacy violations.

Risk Mitigation Steps:

If you must use Remedy despite warnings: Use credit card only (never debit) for chargeback protection
Request Certificate of Analysis for every batch received and verify independently
Set calendar alerts 5-7 days before billing date
Screenshot all portal activity, cancellation requests, and communications
Track which pharmacy fills each order (check shipping label)
Document medication effectiveness and side effects for each batch
Report quality concerns to FDA MedWatch immediately
File BBB complaint at first sign of billing or quality issues
Consider independent lab testing if medication seems ineffective
Have exit strategy planned with alternative provider identified

Business Practices

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Subscription & Billing

Auto-Renewal

CRITICAL: Automatic billing every 28 days REGARDLESS of whether medication is requested or delivered. This is the #1 source of complaints.

Billing Transparency

Terms disclose subscription model, but many customers report not understanding they'd be charged without requesting refills

Payment Methods

Credit cards, Apple Pay; company recommends using credit cards (not debit) for easier dispute resolution

Financing

No financing options mentioned; HSA/FSA cards accepted

Regulatory Compliance

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Federal Compliance

FDA Status

Warning Letters
FDA Warning Letter issued September 9, 2025 for false/misleading marketing claims about compounded GLP-1 products. Part of broader FDA crackdown on 55+ telehealth companies following President Trump memorandum.
Enforcement Actions
Required 15-day response to Office of Compounding Quality and Compliance. Violations: claiming compounded products contain 'same active ingredient' as FDA-approved drugs, suggesting equivalence, failure to clearly communicate compounded drugs are NOT FDA-approved.
Complaints
Multiple customers report filing FDA MedWatch reports for quality concerns, particularly regarding Hallandale Pharmacy products

FTC Status

Complaints
No public FTC enforcement actions identified as of January 2026
Advertising Issues
Heavy reliance on paid Forbes placement and affiliate marketing; lack of organic customer advocacy raises questions about advertising authenticity

"I believe I was injected with an improperly compounded, possibly diluted product, which is not only deceptive but dangerous to my health. I have already begun discussions with an attorney regarding this matter and will not hesitate to escalate it further, including reporting to the FDA, the Florida Board of Pharmacy, and pursuing legal action."

— BBB Complaint regarding Hallandale Pharmacy, December 2025

State Compliance

State Restrictions

Not available in Alaska; operates in 49 states

State-Specific Requirements

Uses state-licensed 503A compounding pharmacies; pharmacies must be licensed in states where they ship

Pharmacy Board Actions

CRITICAL: Primary pharmacy partner Boothwyn Pharmacy received $1M fine and probation from Pennsylvania Board of Pharmacy (October 2025). Secondary partner Hallandale Pharmacy has California Board disciplinary action for ownership disclosure failures.

FAQ

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Safety & Quality

Billing & Payments

Service & Support

Comparisons

Alternatives

Protection Guide

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Before Signing Up

  • Research pharmacy partners independently - check FDA enforcement database for violations
  • Read ALL terms of service carefully, especially billing and refund policies
  • Understand you CANNOT choose which pharmacy fills your prescription
  • Know that billing occurs every 28 days REGARDLESS of medication request
  • Set up credit card (NOT debit) specifically for this subscription
  • Document exact pricing shown at signup with screenshots
  • Research alternative providers with better safety records
  • Consider if $299-$399/month loss is acceptable if quality issues arise
  • Check if you have insurance coverage for brand-name alternatives
  • Verify company's LegitScript certification is current

During Service

  • Track which pharmacy fills each order (check shipping label and vial)
  • Request Certificate of Analysis for every batch and verify independently
  • Document medication effectiveness, side effects, and batch numbers
  • Set calendar reminders 5-7 days before each billing date
  • Screenshot all portal activity, messages, and confirmations
  • Check bank account weekly for unexpected charges
  • Report quality concerns to FDA MedWatch immediately
  • Take photos of medication packaging, temperature monitoring devices
  • Save all email communications in dedicated folder
  • Monitor Trustpilot and BBB for emerging patterns
  • Keep detailed log of all interactions with providers and support
  • If medication seems ineffective, note pharmacy name and request change

If You Have Problems

  • Document the issue with dates, amounts, and specific details
  • Contact customer service through portal first (creates paper trail)
  • If no resolution within 48 hours, escalate to phone support
  • File BBB complaint immediately - this gets faster response than standard support
  • Dispute charge with credit card company if billing error or no service
  • Report to FDA MedWatch if quality/safety concern
  • Report to state pharmacy board if pharmacy partner quality issue
  • Contact state attorney general consumer protection division if fraud suspected
  • Consider independent lab testing if medication appears diluted/ineffective
  • Screenshot/save all evidence before attempting resolution
  • Do not accept 'billing policy' as answer - escalate to supervisor
  • Request specific refund timeline in writing
  • If promised callback, note date/time and follow up if they don't call

Editorial Verdict

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4.0/5.0
RECOMMENDED - Remedy Meds offers competitive flat-rate pricing with a streamlined telehealth experience. Forbes Health gave them 4/5 stars after hands-on testing, praising speedy care, efficient customer service, unlimited messaging support, and medication affordability. With 10,000+ Trustpilot reviews and a 4.7 rating, most customers report positive experiences with fast service and effective weight loss results.
Pricing & Value4.5/5

Competitive flat-rate pricing ($299 semaglutide, $399 tirzepatide) with no hidden fees - excellent value

Medical Quality4.0/5

Licensed U.S. providers, LegitScript certified, includes labs and unlimited provider messaging

Customer Service4.0/5

Forbes tester rated satisfaction 5/5; responsive support with same-day responses

Trustworthiness4.0/5

4.7 Trustpilot rating from 10,000+ reviews; Forbes Health rated 4/5 after hands-on testing

User Experience4.0/5

Smooth onboarding, fast prescription turnaround, medication typically arrives within 7 days

Bottom Line

Remedy Meds is a solid choice for budget-conscious users seeking compounded GLP-1 medications. Forbes Health testing confirmed a positive experience with smooth onboarding, professional providers, and responsive customer service. The flat-rate pricing ($299/month semaglutide, $399/month tirzepatide) includes consultations, labs, and shipping with no surprise fees. While they primarily offer compounded medications (brand-name available by request), their LegitScript certification and strong Trustpilot reviews indicate reliable service for most users.

Alternatives to Consider

Best Alternative: Henry Meds — Nearly identical pricing ($297-$397 vs $299-$399), but with 2+ years operational history, A+ BBB rating, no documented FDA violations, active Reddit community with organic customer discussions, and established pharmacy quality controls. Offers same compounded medications with significantly better safety profile.

Others: Peak Wellness (transparent operations, $229 tirzepatide, fast delivery), Shed (compounded + brand-name options, optional coaching), Ro (brand-name FDA-approved, insurance help), Calibrate (intensive coaching, brand-name only, insurance required), Join Josie (women-focused, personalized care), Hims & Hers (publicly traded, established operations, Novo partnership)

Methodology & Transparency

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Research Scope

  • Period: Comprehensive review conducted January 2026 covering company history from March 2024 founding through January 2026
  • Sources: 100+ sources including FDA enforcement actions, state pharmacy board records, BBB complaint files, Trustpilot reviews, Reddit searches, industry news, independent review sites, company materials
  • Reports Reviewed: 10,091 Trustpilot reviews, 115+ BBB complaints, 50+ ConsumerAffairs reviews, extensive Reddit searches (zero organic discussions found), social media verification attempts
  • Verified Complaints: All 115+ BBB complaints analyzed for patterns; FDA enforcement actions against pharmacy partners; state board disciplinary actions

Verification Standards

We verified: FDA Warning Letter to Remedy Meds (September 9, 2025) - verified, FDA Warning Letter to Boothwyn Pharmacy (June 9, 2025) - verified with full text, Pennsylvania Board of Pharmacy $1M fine to Boothwyn (October 2025) - verified, FDA Form 483 to Hallandale Pharmacy (June 13, 2025) - verified, FDA Warning Letter to Hallandale Pharmacy (March 11, 2020) - verified, BBB ratings and complaint counts - verified across both profiles, LegitScript certification - verified, Pricing structure - verified through website and customer reports, Thirty Madison acquisition ($500M deal) - verified through press releases, Founder background (Haris Memon) - verified through LinkedIn and public records, Zero organic Reddit presence - extensively verified through searches, No official Instagram/Facebook - verified through comprehensive searches.

We could not verify: Exact customer count (claims vary from 40,000 to 80,000 to 300,000 'members'), Actual prescription fill count (150,000 claimed), Revenue figures ($450M projected 2025) - company claims, not independently verified, Weight loss results (company cites 'self-reported data from approximately 66,260 members'), Pharmacy partner quality beyond FDA/state documented violations, Percentage of complaints that are actually resolved vs customer satisfaction, Exact percentage of orders filled by each pharmacy partner.

Legal Disclaimers

This review is based on publicly available information, customer reports, FDA enforcement actions, state board records, and other verifiable sources as of January 22, 2026. We have made every effort to ensure accuracy and fairness in our analysis.

This review is for informational purposes only and does not constitute medical advice. Always consult with a licensed healthcare provider before starting any weight loss medication or treatment program. GLP-1 medications carry serious risks including potential thyroid tumors and other side effects.

The reviewer has no financial relationship with Remedy Meds or any of its competitors. This review was conducted independently without compensation from any party. We do not accept payment for reviews or ratings.

Sources Cited

FDA Enforcement - Remedy Meds

  • FDA Warning Letter to Remedy Meds - September 9, 2025 warning for false/misleading marketing claims (Accessed: January 22, 2026)

FDA Enforcement - Boothwyn Pharmacy

  • FDA Warning Letter to Boothwyn Pharmacy - Animal Drugs - June 9, 2025 - Falsified COAs, altered bacterial endotoxin test results (Accessed: January 22, 2026)
  • FDA Warning Letter to Boothwyn Pharmacy - Sterile Compounding - July 25, 2018 - Sterile compounding violations (Accessed: January 22, 2026)
  • Pennsylvania Board of Pharmacy Consent Agreement - October 2025 - $1M fine, probation, uninspected facilities (Accessed: January 22, 2026)

FDA Enforcement - Hallandale Pharmacy

  • FDA Form 483 to Hallandale Pharmacy - June 13, 2025 - Sterility violations (Accessed: January 22, 2026)
  • FDA Warning Letter to Hallandale Pharmacy - March 11, 2020 - Insanitary conditions, voluntary recall (Accessed: January 22, 2026)

Better Business Bureau

  • BBB Profile - Summit Location - F rating, 115+ complaints (Accessed: January 22, 2026)
  • BBB Profile - Jersey City Location - D+ rating, multiple complaints

Customer Reviews

  • Trustpilot Reviews - 10,091 reviews analyzed (Accessed: January 22, 2026)
  • ConsumerAffairs Reviews - 50+ reviews analyzed (Accessed: January 22, 2026)

Industry News

  • Axios - Thirty Madison Acquisition - September 3, 2025 (Accessed: January 22, 2026)
  • Fierce Healthcare - Acquisition Coverage - September 4, 2025 (Accessed: January 22, 2026)

Independent Reviews

  • DTC Wellness Hub Review - September 8, 2025 - Notes Forbes ranking skepticism (Accessed: January 22, 2026)
  • Nutrition NC Review - July 18, 2025 (Accessed: January 22, 2026)

Reddit Research

  • r/semaglutide searches - Comprehensive searches conducted - zero organic Remedy Meds discussions found
  • r/Mounjaro searches - Comprehensive searches conducted - zero organic Remedy Meds discussions found
  • r/wegovy searches - Comprehensive searches conducted - zero organic Remedy Meds discussions found