RECOMMENDED - MEDVi offers a solid GLP-1 telehealth experience backed by strong customer satisfaction (4.4/5 Trustpilot from 8,172+ reviews), legitimate credentials (LegitScript certified), and an established pharmacy partner (Belmar since 1985). The 5-month money-back guarantee provides meaningful protection that most competitors don't offer. Budget for labs ($50-100 extra) and understand the 25% refund fee.
Drugs: Compounded semaglutide and tirzepatide in both injectable and sublingual tablet forms, plus FDA-approved Wegovy/Ozempic. Regular Monthly Price: $299/month (refills). Lowest Monthly Price: $179/month (first month promo).
MEDVi delivers competitive first-month pricing but higher ongoing costs than some competitors. Tirzepatide starts at $279/month initially, while brand-name options cost $1,999/month. The service includes provider consultations and free shipping, though labs are not included (budget an additional $50-100).
Customer satisfaction is solid with a 4.3/5 Trustpilot rating from 1,064+ reviews, though the company has a C- BBB rating. MEDVi operates with LegitScript certification and partners with established Belmar Pharma Solutions for compounding.
The platform offers unique flexibility with both needle-free tablet options and traditional injectables across 49 states. A 5-month money-back guarantee provides protection for new users, though a 25% admin fee applies to refunds. Best for those wanting multiple delivery options and strong customer service responsiveness.
Budget-conscious users seeking compounded GLP-1 medications with multiple delivery options (injectable or tablets), who value a company that actively responds to customer feedback and offers a money-back guarantee
Those who need lab work included in their program, prefer phone-based customer support, or want the absolute lowest prices without any minimum commitment
Strong customer satisfaction (4.4/5 Trustpilot from 8,172+ reviews), LegitScript certified, 49-state availability, established pharmacy partner (Belmar since 1985), both injectable and tablet options, 5-month money-back guarantee
Labs not included (budget an additional $50-100), C- BBB rating with 163 complaints primarily around billing and refund processing, higher prices than some competitors for refills ($299-$399/month)
Regular Price
$299/month
Promotional Price
$179/month (first month)
Dosing: Weekly injection, standard dose escalation protocol
Included: Medication, injection supplies, shipping, provider consultations
NOT FDA-approved. Compounded by Belmar Pharma Solutions (established 1985). First month discount available.
Regular Price
$299/month
Promotional Price
$279/month (first month)
Dosing: Weekly injection
Included: Medication, injection supplies, shipping, provider consultations
Compounded tirzepatide. Subject to FDA shortage status updates. Availability may vary.
Regular Price
$299/month
Promotional Price
$179/month (first month)
Dosing: Daily dissolving tablet
Included: Medication, shipping, provider consultations
Needle-free option. NOT available in Alabama or California. No clinical trials verifying sublingual bioavailability at prescribed doses.
Regular Price
$299/month
Promotional Price
$279/month (first month)
Dosing: Daily dissolving tablet
Included: Medication, shipping, provider consultations
Needle-free tirzepatide option. NOT available in Alabama or California. Off-label formulation.
Regular Price
$1,999/month
Dosing: Weekly injection per FDA labeling
Included: FDA-approved medication, shipping, provider consultations
Full FDA-approved brand-name medication. Premium pricing reflects manufacturer costs.
| Product | Regular Price | Promo Price | State Variations |
|---|---|---|---|
| Semaglutide Injectable | $299-$399/month | $179 first month | Available in 49 states (not ND) |
| Tirzepatide Injectable | $299-$399/month | $279 first month | Available in 49 states (not ND) |
| Semaglutide Tablets | $299-$399/month | $179 first month | Not available in AL, CA, ND |
| Tirzepatide Tablets | $299-$399/month | $279 first month | Not available in AL, CA, ND |
| Brand-Name (Wegovy/Ozempic) | $1,999/month | None | Available where in stock |
Initial Consultation
Asynchronous provider evaluation via questionnaire
Follow-up Consultations
Ongoing provider access for dose adjustments
Lab Work
Labs may be required but must be done externally. Budget for this additional cost.
Shipping
Standard shipping included in all plans
4.4/5 Trustpilot rating from 8,172+ reviews. 78% 5-star ratings.
Impact: Most customers achieve weight loss goals and have positive experience with medication and process.
Third-party verification of legitimate telehealth operation meeting healthcare standards.
Impact: Provides confidence that company operates legitimately and meets industry standards.
Belmar Pharma Solutions has operated since 1985 - 40+ years of compounding experience.
Impact: Medication quality backed by established pharmacy with long regulatory compliance track record.
5-month money-back guarantee offers protection rare among GLP-1 telehealth providers.
Impact: Reduces financial risk for new customers trying the service.
Injectable and sublingual tablet options for both semaglutide and tirzepatide.
Impact: Patients can choose delivery method that suits their preference (needles vs tablets).
99% response rate to negative Trustpilot reviews shows company monitors and addresses feedback.
Impact: Issues get attention; company accountability demonstrated through public response.
Unlike competitors like Fella Health, MEDVi does not include lab work. Customers must pay $50-100 extra.
Impact: True program cost is higher than advertised monthly price.
163 BBB complaints in 3 years, primarily around billing disputes and slow refund processing.
Impact: Customers may need persistence to resolve billing issues or obtain refunds.
No phone support prominently advertised. Support primarily through email and portal.
Impact: Customers preferring to speak with someone directly may find this frustrating.
$299-$399/month refills higher than Henry Meds ($297), Eden ($249), some Hims plans.
Impact: Long-term cost may exceed alternatives after first-month promotional period.
Fella includes free labs, bi-weekly coaching, and has similar pricing. Better value if you'd otherwise pay $50-100 for labs. Limited to 20 states though.
Both offer lower ongoing monthly costs. Henry Meds has F BBB rating but 4.5/5 Trustpilot. Eden offers overnight shipping and responsive service.
Ro has B+ BBB rating, Calibrate has A+. Both offer phone support and more established reputations. Premium pricing but peace of mind.
Both offer FDA-approved brand-name medications (Wegovy, Zepbound) with insurance options. Higher cost but regulatory certainty.
Complete online health questionnaire (5-10 minutes)
Upload any existing lab results or schedule external labs if required
Provider reviews intake and medical history asynchronously
If approved, prescription sent to Belmar Pharma Solutions
Medication shipped after payment processed
Ongoing check-ins for dose adjustments
Time to First Prescription
Most customers report receiving medication within 1-2 weeks of approval. Some delays reported during high-demand periods.
Consultation Format
Asynchronous consultation via online questionnaire. No video visit required for initial evaluation. Provider messaging available for follow-up questions.
Provider Type
Licensed healthcare providers through OpenLoop Health partnership. Includes MDs, DOs, NPs, and PAs licensed in patient's state.
Video Option
Not required. Asynchronous evaluation is standard. Video consultations not prominently offered.
"The process was straightforward and my provider was responsive to questions. Medication arrived faster than expected."
— Trustpilot review, October 2025
Quality Concerns: Fewer quality complaints than some newer telehealth providers. Most negative reviews focus on billing/refund issues rather than medication quality.
4.4/5 stars (Excellent)
8,172+ reviews
Strong rating with high volume. Company responds to 99% of negative reviews. 78% 5-star ratings.
C- rating
163 complaints in 3 years
Not BBB Accredited. Complaints primarily focus on billing disputes and refund processing. Company responds to most complaints.
Mixed
Limited presence
Fewer reviews on Google compared to Trustpilot.
"I've been using MEDVi for 6 months and have lost over 40 pounds. The medication is effective, shipping is reliable, and my provider is responsive to questions. The sublingual tablets are perfect for someone like me who hates needles."
— Trustpilot, 5-star review, November 2025
Billing Dispute
"I was charged for a renewal before I expected it. When I tried to get a refund, it took multiple emails and over 3 weeks to resolve."
— BBB Complaint, August 2025
Refund Processing
"The money-back guarantee sounded great but getting the actual refund was a hassle. They also deducted 25% which wasn't clearly explained upfront."
— Trustpilot, 2-star review, September 2025
Labs Not Included
"I wish they had been clearer that labs aren't included. Had to scramble to get blood work done separately which added to my costs."
— Trustpilot, 3-star review, October 2025
No phone support prominently advertised. Support primarily through email and portal.
support@medvi.com
Live chat available on website during business hours
Patient portal for messaging providers and support
Customer reviews analysis (Trustpilot, BBB)
Best Case
Same-day response via chat or portal for simple questions
Typical
1-3 business days for email responses. Provider messages may take longer.
Worst Case
Some customers report difficulty reaching support for billing/refund issues, requiring multiple follow-ups
Medical safety risk is low. Established pharmacy partner and LegitScript certification provide meaningful quality assurance.
Financial risk is low-moderate. Money-back guarantee provides protection. Budget for labs and understand 25% refund fee.
Service risk is low-moderate. Most customers have positive experiences. Administrative processes (billing, refunds) are the weak point, not core medical service.
Auto-Renewal
YES - Monthly subscriptions auto-renew. Customers should note billing cycle timing to avoid unexpected charges.
Billing Transparency
MODERATE - First-month promotional pricing clearly shown. Refill pricing and billing cycle timing could be clearer. Labs not included should be more prominently disclosed.
Payment Methods
Credit card, debit card. HSA/FSA may be accepted (verify with provider).
Financing
No formal financing options disclosed. Month-to-month subscription model.
"MEDVi uses Belmar Pharmacy which has been compounding medications since 1985. That gave me confidence in the quality."
— Trustpilot review, December 2025
State Restrictions
Not available in North Dakota. Sublingual tablets not available in Alabama and California.
State-Specific Requirements
Operates through state-licensed providers via OpenLoop Health partnership
Pharmacy Board Actions
No known pharmacy board actions against MEDVi or Belmar Pharma Solutions
LegitScript certified, established pharmacy partner (Belmar since 1985), licensed provider network. Strong foundation for compounded medication quality.
First-month pricing competitive ($179-$279). Refills ($299-$399) higher than some competitors. Labs not included adds $50-100 to true cost. Money-back guarantee adds value.
LegitScript certification positive. Pharmacy partner clearly disclosed. Areas for improvement: labs not included should be more prominent, first-month vs refill pricing difference, 25% refund fee disclosure.
Provider support praised in reviews. 99% response rate to negative Trustpilot reviews shows accountability. Limited phone support is drawback.
Money-back guarantee rare in industry - major positive. BBB complaints indicate billing process needs work. Company engages with complaints (unlike some competitors with F ratings).
MEDVi delivers what most GLP-1 telehealth users need: effective medication, reasonable pricing, and actual consumer protection through their money-back guarantee. The 4.4/5 Trustpilot rating from over 8,000 customers isn't accidental - most people receive their medication, lose weight successfully, and have a positive experience. Yes, there are billing complaints (reflected in the C- BBB rating), but the company engages with feedback (99% response rate to negative reviews) and issues generally get resolved - a significant improvement over competitors with F ratings who ignore customers entirely. The main considerations: (1) Labs aren't included, so budget an extra $50-100, (2) Refill pricing ($299-$399/month) is mid-range, (3) The 25% fee on money-back guarantee refunds reduces its value somewhat. Rating: 4.4/5 - Recommended.
Best Alternative: Fella Health — Fella includes free labs and bi-weekly coaching at similar pricing, addressing MEDVi's main weakness. Also has strong customer satisfaction (4.5/5 Trustpilot) and men-only focus with Y Combinator backing. Limited to 20 states though.
Others: Henry Meds ($297/month - cheaper but F BBB rating), Eden ($249/month - lower price with overnight shipping), Ro ($349/month - B+ BBB rating, better support), Calibrate ($499/month - premium with coaching and A+ BBB)
We verified: LegitScript certification status (verified January 2026), Trustpilot 4.4/5 rating from 8,172+ reviews (directly accessed January 24, 2026), BBB C- rating and 163 complaints (accessed January 24, 2026), Belmar Pharma Solutions pharmacy partner (operating since 1985), Pricing information (verified via company website), State availability - 49 states (verified via website), OpenLoop Health provider partnership.
We could not verify: Specific provider credentials (not published on website), Exact medication potency (would require lab testing), Company ownership/leadership details (not publicly disclosed), Total customer count vs complaint ratio.
This review is based on publicly available information including customer reviews on Trustpilot (accessed January 24, 2026), BBB complaint data (accessed January 24, 2026), LegitScript certification records, company website content, and pharmacy partner research.
This review is for informational purposes only and does not constitute medical advice. GLP-1 medications have risks and side effects. Consult with a qualified healthcare provider before starting any weight loss medication. Individual medical needs and reactions vary.
AllGLP1.com may earn affiliate commissions from providers recommended in this review. This does not influence our factual findings. We maintain editorial independence - our assessments are based on verified evidence regardless of affiliate relationships.
