✅ RECOMMENDED for users with insurance coverage or those wanting comprehensive medically-guided weight care. NOT recommended for annual prepay due to refund policy concerns. Start with monthly plan.
Drugs: Found offers 10+ medications including Ozempic, Wegovy, Zepbound, Mounjaro, Saxenda, Rybelsus, Contrave, and compounded options. Starting price:$650+/month for brand GLP-1s like Wegovy and Zepbound, plus membership fees starting at $129/month self-pay or $17/month with insurance.
Found operates as a comprehensive weight care platform with 300,000+ members served and an A+ BBB rating. The company offers both FDA-approved and compounded medications through obesity medicine-trained clinicians, with insurance integration across 40+ states. Their medication toolkit spans from premium options like Zepbound vials via LillyDirect ($349-$699/month) to budget-friendly choices like Metformin.
The pricing structure separates membership, clinical care, and medication costs. CORE membership runs $129/month self-pay or $594 for 6 months, while PLUS membership costs $199/month self-pay or just $199/year with qualifying insurance. All medication costs are separate from membership fees.
With 3.8/5 Trustpilot rating from 648 reviews and $132M+ in venture funding, Found distinguishes itself through personalized coaching, supportive community features, and access to both brand-name and compounded options. However, the three-part pricing model can feel confusing, and some users report customer service delays with strict refund policies for annual plans.
Users with insurance coverage seeking comprehensive weight care with coaching support, those wanting access to both brand-name and compounded GLP-1 options, and people who value a medically-guided approach with obesity medicine specialists
Budget-conscious users seeking the lowest-cost compounded GLP-1s, those wanting simple all-inclusive pricing without coaching, or users who prefer minimal medical oversight
Comprehensive weight care platform combining wide medication toolkit, obesity medicine-trained clinicians, insurance integration in 40+ states, personalized coaching, and supportive community - backed by A+ BBB rating and $600M valuation
Pricing structure can be confusing with separate charges for membership, clinical care, and medications, plus some users report customer service delays and unclear refund policies for annual prepaid plans
Regular Price
$1,100/month
Promotional Price
Insurance copay varies; manufacturer programs may reduce cost
Dosing: Weekly injection, pre-filled pen
Included: Prescription only - medication cost separate from membership
FDA-approved for type 2 diabetes. Prescribed off-label for weight loss. Insurance typically requires diabetes diagnosis for coverage.
Regular Price
$650/month
Promotional Price
Insurance may cover with copay; manufacturer programs may reduce cost
Dosing: Weekly injection, pre-filled pen
Included: Prescription only
FDA-approved for chronic weight management.
Regular Price
$650/month
Promotional Price
Vials via LillyDirect: 2.5mg $349/mo, 5mg $499/mo, 7.5mg $599/mo, 10mg $699/mo
Dosing: Weekly injection, vials or pre-filled pens
Included: Prescription only
FDA-approved for weight loss. Zepbound Self Pay Journey Program offers 7.5mg/10mg at $499/mo for first fill and refills via LillyDirect.
Regular Price
$1,100/month
Promotional Price
Manufacturer savings available for diabetes patients
Dosing: Weekly injection
Included: Prescription only
FDA-approved for type 2 diabetes. Prescribed off-label for weight loss.
Regular Price
Pricing varies
Dosing: Daily injection
Included: Prescription only
FDA-approved for weight loss. Requires daily injections.
Regular Price
Pricing varies
Dosing: Daily injection
Included: Prescription only
FDA-approved for type 2 diabetes.
Regular Price
Contact for pricing
Dosing: Daily injection
Included: Prescription only
Compounded version available when medically appropriate or during shortages.
Regular Price
Similar to Ozempic pricing
Dosing: Daily oral tablet
Included: Prescription only
Oral GLP-1 option. FDA-approved for type 2 diabetes.
Regular Price
Pricing varies
Dosing: Weekly injection
Included: Prescription only
FDA-approved for type 2 diabetes.
Regular Price
Pricing varies
Dosing: Daily oral tablets
Included: Prescription only
Non-GLP-1 oral weight loss medication.
Regular Price
$10/month
Dosing: Daily oral tablet
Included: Prescription only
Often used in combination with other treatments or as starting point.
Regular Price
Low cost
Dosing: Daily oral tablet
Included: Prescription only
Off-label for weight loss, often combined with other medications.
Regular Price
Low cost
Dosing: Daily oral tablet
Included: Prescription only
Off-label for weight loss.
| Product | Regular Price | Promo Price | State Variations |
|---|---|---|---|
| CORE Monthly (self-pay) | $129 every 30 days | N/A | Same price nationwide |
| CORE Quarterly (self-pay) | $348 x 2 payments ($696 total for 6 months) | N/A | Same price nationwide |
| CORE 6-Month (self-pay) | $594 for 6 months | N/A | Same price nationwide |
| PLUS (self-pay) | $199 every 30 days | N/A | Same price nationwide |
| PLUS (with insurance) | $39/month | N/A | Insurance acceptance varies by state |
| PLUS Annual (with insurance) | $199/year (~$17/month) | N/A | Insurance acceptance varies by state |
| Ozempic | ~$1,100/month | Insurance copay varies | Pharmacy pricing varies |
| Wegovy | From $650+/month | Insurance copay varies | Pharmacy pricing varies |
| Zepbound Vials (via LillyDirect) | 2.5mg $349/mo, 5mg $499/mo, 7.5mg $599/mo, 10mg $699/mo | Self Pay Journey: 7.5/10mg at $499/mo | Available through LillyDirect |
| Mounjaro | ~$1,100/month | Manufacturer savings for diabetes patients | Pharmacy pricing varies |
CORE Membership (self-pay)
Includes access to app, community, coaching support, and clinical care platform. GLP-1 meds NOT included.
PLUS Membership (self-pay)
Premium tier. GLP-1 meds NOT included in subscription fees.
PLUS Membership (with insurance)
With qualifying insurance. GLP-1 meds NOT included in subscription fees.
Medication
Separate from membership. Brand medications $350-1,100+/month. Zepbound vials $349-699/month via LillyDirect.
Lab Work
May be required before prescription. Often covered by insurance.
A+ BBB rating. $132M+ venture funding from GV (Google Ventures), WestCap, IVP at $600M valuation. 7 years in business. 300,000+ members served.
Impact: Users benefit from well-funded, established company unlikely to disappear. Strong rating indicates good business practices.
Chief Medical Officer Dr. Rekha Kumar formerly directed American Board of Obesity Medicine. Company sponsors Obesity Medicine Scholarship program. Clinicians trained in obesity medicine.
Impact: Medical guidance from specialists who understand weight biology, not just general practitioners.
Offers semaglutide (Ozempic, Wegovy), tirzepatide (Mounjaro, Zepbound), liraglutide (Saxenda, Victoza, compounded), plus non-GLP-1 options (Contrave, metformin, topiramate).
Impact: If first medication doesn't work or causes side effects, clinicians have many alternatives to try.
Accepts insurance from major carriers (UnitedHealthcare, Aetna, Cigna, BCBS, Anthem) in 40+ states. Copays under $30/visit for many members.
Impact: Significantly reduces cost for insured users. Found handles insurance billing and coordination.
Personalized coaching, in-app community, habit tracking, challenges, and clinical support all included. MetabolicPrint assessment personalizes treatment.
Impact: Address behavioral and biological factors together. Community provides motivation and accountability.
Trustpilot reviews report significant weight loss (100+ lbs common). Company states members lost 10% weight by month 6 on average. 1.4M+ total pounds lost by members.
Impact: Evidence suggests program produces meaningful results for many users.
Multiple Trustpilot reviews report complete inability to receive refunds for annual plans ($2,388) even when canceling immediately or never receiving medication.
Impact: Significant financial risk if medication doesn't work, causes intolerable side effects, or circumstances change.
Membership + clinical care + medication all billed separately. Total cost not clear until after quiz completion. Some users surprised that membership doesn't include medication.
Impact: Difficult to budget accurately. Users expecting all-inclusive pricing may feel misled.
Reports of 2+ week delays for medication delivery, particularly around holidays. Cold medications shipped without recipient coordination can spoil.
Impact: Treatment interruptions while waiting. Spoiled medication requires reorder and delay.
Some users report being required to schedule monthly provider visits to receive medication refills, which feels excessive and potentially financially motivated.
Impact: Additional time and potential cost burden. May feel like unnecessary gatekeeping for established patients.
While Found responds to 95% of Trustpilot reviews, some users report extended delays getting refund or billing issues resolved through normal support channels.
Impact: Frustration when issues aren't resolved promptly. May require BBB escalation or credit card dispute.
Complete MetabolicPrint health assessment quiz (free) covering goals, history, biology, and lifestyle
Receive personalized treatment recommendations based on assessment
Schedule initial consultation with Found-affiliated clinician trained in obesity medicine
Complete video consultation with provider (discuss health history, goals, medication options)
If lab work required, receive orders (often covered by insurance)
Provider prescribes appropriate medication from Found's 10+ medication toolkit
Medication shipped directly (3-5 days typical) or filled at retail pharmacy
Begin coaching support and community access through Found app
Ongoing check-ins with provider and coaching team
Time to First Prescription
Varies by insurance verification and clinical needs. Found states medication delivered 'in 3 to 5 days for most medications.' Total time from signup to delivery typically 1-2 weeks including consultation and processing.
Consultation Format
Video consultations with Found-affiliated clinicians trained in obesity medicine. Providers review MetabolicPrint assessment and personalize treatment. Monthly provider check-ins required per some users.
Provider Type
Board-certified clinicians with training in obesity medicine. Chief Medical Officer Dr. Rekha Kumar previously served as medical director of American Board of Obesity Medicine. Found sponsors Obesity Medicine Scholarship program to increase certified providers nationwide.
Video Option
Required - video consultations standard for prescription services.
Quality Concerns: Brand-name medications eliminate compounding quality concerns. Some users report medication shipping delays, particularly around holiday periods or high demand times.
4.0/5
650+
Trustpilot notes company may be asking for reviews in ways that don't follow Trustpilot's supported methods. Found responds to 95% of negative reviews within 1 week.
Mixed
Small number
A+ BBB rating. Limited customer reviews on BBB platform itself.
Generally Positive
Multiple
Featured in NutritionNC's best GLP-1 programs list. Fierce Healthcare Fierce15 honoree 2024. American Heart Association Innovators' Network member.
"Found has been a life changing experience for me and unlocked a whole new level of life that I never thought I could achieve. I've always struggled with my weight. This program has worked in a way that I can achieve my goals and embrace every step of the journey without feeling bad about myself. The community, coaches, and providers have worked with me every step of the way. I'm officially down 100 pounds."
— Trustpilot review, 2025
Refund Issues
"Found essentially created a 'policy' that allows them to steal money from customers that have to cancel because of doctors orders, or really any reason that doesn't suit them. I received my first medication and tried to cancel the next day. They said no. And decided for their effort, they should keep ALL of the $2388 I paid them, not even offering a pro-rated refund."
— Trustpilot review, January 2026
Shipping Delays
"I joined Found on December 16, 2025 and paid the full cost/fee of $2288 for a full year of medication. As of January 2, 2026 I still have not received any shipments. I joined the 'Support Chat' and received no information of shipment or even a shipment date."
— Trustpilot review, January 2026
Monthly Visit Requirements
"I was recently told that I am required to report meeting with a provider monthly before receiving a one-month refill. A requirement to meet monthly to just get your 1x month refill isn't patient-centered IMO. It appears that the new visit requirements are financially motivated."
— Trustpilot review, September 2025
(512) 270-0190 - available for support. Some users note preference for digital support channels.
support@joinfound.com (general support); careteam@joinfound.com (clinical support)
In-app support chat available. Trustpilot shows 95% response rate to negative reviews.
Found app provides appointment scheduling, messaging, habit tracking, community access, and account management
Analysis of Trustpilot reviews (650+ reviews), BBB profile, and professional review sites
Best Case
Same-day responses common for urgent clinical questions; coaching support readily accessible through app
Typical
24-48 hours for support requests; Found responds to 95% of Trustpilot reviews 'typically within 1 week'
Worst Case
Some users report extended delays during high-volume periods; difficulties getting refunds for annual plans; delayed medication shipments around holidays
Medical and safety risk is LOW. Found employs obesity medicine specialists, uses FDA-approved medications, and has strong regulatory standing. A+ BBB rating and substantial venture backing indicate legitimate operation. No safety concerns documented.
Financial risk is MODERATE primarily due to annual prepay refund policies. Monthly membership option reduces risk. Use credit card for protection and avoid annual prepay unless confident in long-term commitment.
Service risk is LOW TO MODERATE. Core medical and coaching services receive positive feedback. Main service issues relate to shipping delays and monthly visit requirements rather than quality of care.
Auto-Renewal
YES for monthly plans. Annual prepay plans are single payment.
Billing Transparency
MODERATE - Three-part pricing (membership + clinical care + medication) creates confusion. Total cost varies significantly by insurance and medication. Website requires quiz completion before showing pricing details.
Payment Methods
Credit card, HSA/FSA accepted. Insurance billing available in 40+ states.
Financing
Annual prepay option available at reduced rate vs monthly. No third-party financing advertised.
State Restrictions
Insurance accepted in 40+ states. GLP-1 services available nationwide. Some state-specific insurance carrier restrictions.
State-Specific Requirements
Clinicians licensed in states where they practice. Telehealth regulations followed per state requirements.
Pharmacy Board Actions
No pharmacy board actions documented against Found or partner pharmacies.
Excellent value with insurance coverage. Self-pay pricing ($129/month + medication) higher than budget competitors but includes coaching and comprehensive support. Wide medication toolkit adds value. Deducted for confusing pricing structure.
Strong clinical foundation with obesity medicine-trained providers. Chief Medical Officer formerly directed American Board of Obesity Medicine. A+ BBB rating. LegitScript verified. Wide medication toolkit enables personalized treatment.
Coaching and clinical support well-reviewed. 95% response rate to Trustpilot reviews. However, annual prepay refund requests poorly handled. Some reports of shipping delays and slow billing support resolution.
Three-part pricing not immediately clear. Website requires quiz before showing costs. Annual prepay refund policy not prominently disclosed. Deducted for pricing confusion and refund policy opacity.
A+ BBB rating is excellent. $132M funding and $600M valuation indicate stable business. However, annual prepay no-refund policy is concerning. Monthly option mitigates risk.
Found is a well-funded, clinically credible weight care platform offering comprehensive support that goes beyond simple GLP-1 prescriptions. The A+ BBB rating, obesity medicine-trained clinicians, wide medication toolkit, and insurance integration in 40+ states make it a strong choice for users wanting thorough medical oversight with coaching support. However, the three-part pricing structure creates confusion, and the annual prepay refund policy is a significant concern - multiple users report complete inability to receive refunds even when canceling immediately. Start with monthly membership to test the program before considering any prepayment. For budget-conscious users wanting simple compounded GLP-1s without coaching, alternatives like Peak Wellness offer lower costs. For those wanting comprehensive care with proper risk protection, Found's monthly option provides good value. Rating: 4.0/5
Best Alternative: Ro Body Program — Offers similar comprehensive care with both brand and compounded options, plus a 30-day money-back guarantee that Found lacks. Better risk protection for users uncertain about program fit.
Others: Peak Wellness ($129/month all-inclusive compounded - best budget option), Hims & Hers ($199/month compounded with predictable pricing), Calibrate ($499/month premium comprehensive program)
We verified: A+ BBB rating (verified January 2026), Company founding date (2018/2019) and operational history, Funding amounts ($132M+) and valuation ($600M), CEO background (Sarah Jones Simmer, former Bumble COO), Chief Medical Officer credentials (Dr. Rekha Kumar, former ABOM director), Insurance availability in 40+ states, Medication offerings and manufacturer partnerships, LegitScript verification, Trustpilot rating (4.0 stars) and review count (650+).
We could not verify: Exact number of current active members (company claims 300,000+ served), Specific insurance approval rates for GLP-1s, Internal customer service response time metrics, Detailed refund policy terms (based on customer reports, not official documentation).
This review is based on publicly available information including BBB profiles and ratings, Trustpilot reviews, professional review site assessments, official company materials, press coverage, and regulatory database searches. We have not received payment from Found for this review.
This review is for informational purposes only and does not constitute medical advice. GLP-1 medications require prescription and should only be used under medical supervision. Consult a healthcare provider before starting any medication.
AllGLP1.com may earn affiliate commissions from providers mentioned in this review. This does not influence our editorial ratings or factual assessments. We maintain editorial independence.
