RECOMMENDED FOR 12-WEEK PROGRAM - Elevate Health delivers exceptional customer service and competitive 12-week pricing for those seeking compounded tirzepatide.
Drugs: Compounded tirzepatide and semaglutide. Regular Monthly Price: $449/month (tirzepatide monthly plan). Lowest Monthly Price: $249/month (tirzepatide with $200 off promo).
Elevate Health's 12-week programs offer the best value, with tirzepatide averaging $296/month compared to the pricier $449 monthly option that sits about $50 above market average. The semaglutide 12-week program at $233/month average is competitively priced against budget leaders. All programs include free blood work, anti-nausea medication, and shipping with cold-chain delivery.
The company operates with FDA-registered 503B compounding pharmacies and maintains a B- BBB rating. Payment is required before medical approval, which is unusual in the telehealth space, though refunds are available if not approved. There's an additional consultation fee to consider beyond the program costs.
Best suited for budget-conscious users who can commit to the 12-week programs for maximum savings, especially the semaglutide option. The monthly pricing makes it less competitive for those preferring month-to-month flexibility, and the pay-before-approval model may not appeal to all customers.
Budget-conscious users who prefer the 12-week plan for best value, those who appreciate responsive phone support with personalized attention, and customers comfortable with tirzepatide-only options seeking a straightforward GLP-1 program
Those seeking semaglutide options (tirzepatide only offered), users who prefer paying after medical approval, or people with BMI below 27 who don't qualify under their strict eligibility requirements
Exceptional customer service with 4.8/5 Trustpilot rating, named representatives (Chris, Tyler, Jacob, Alex) consistently praised, phone support at (833) 669-2112, payment plan flexibility (Affirm, Klarna, Afterpay), 12-week pricing competitive at $263/month average
Payment required before medical qualification confirmation, tirzepatide only (no semaglutide option), monthly pricing ($449) above market average, strict BMI requirements (≥30 or ≥27 with conditions), newer company with limited track record (2 years)
Regular Price
$889/month
Dosing: Once-weekly injection, progressive dose escalation over 12 weeks
Included: Multi-dose vial, syringes, alcohol wipes, anti-nausea medication, free shipping
BEST VALUE option. NOT FDA-approved compounded medication. Prepared by FDA-registered 503B outsourcing facilities. No monthly membership fee.
Regular Price
$449/month
Dosing: Once-weekly injection
Included: Multi-dose vial, syringes, alcohol wipes, anti-nausea medication, free shipping
Higher than market average ($399). Consider 12-week program for better value.
Regular Price
$699/month
Dosing: Once-weekly injection, progressive dose escalation over 12 weeks
Included: Multi-dose vial, syringes, alcohol wipes, anti-nausea medication, free shipping
NOT FDA-approved compounded medication. Prepared by FDA-registered 503B outsourcing facilities.
Regular Price
$349/month
Dosing: Once-weekly injection
Included: Multi-dose vial, syringes, alcohol wipes, anti-nausea medication, free shipping
NOT FDA-approved compounded medication.
| Product | Regular Price | Promo Price | State Variations |
|---|---|---|---|
| 12-Week Tirzepatide Program | $889 total | $200 off (e.g., $689 due now on $889 with coupon XMAS200) | Check website for availability |
| Monthly Tirzepatide Program | $449/month | Check website for current promotions | Check website for availability |
| 12-Week Semaglutide Program | $699 total | Check website for current promotions | Check website for availability |
| Monthly Semaglutide Program | $349/month | Check website for current promotions | Check website for availability |
| GLP-1 Support Pack (Optional) | $69.99 | N/A | Available with any program |
Initial Consultation
One-time fee for physician assessment
Blood Work
Free blood work included with program
Shipping
Cold chain shipping with ice packs, typically 7-14 business days
Anti-Nausea Medication
Included in medication kit
4.8/5 Trustpilot rating with 93% 5-star reviews. Named representatives (Chris, Tyler, Jacob, Alex) praised repeatedly by customers. Company responds to 66% of negative reviews within 24 hours.
Impact: Customers feel genuinely cared for and supported throughout their weight loss journey. Personalized phone calls for refills create strong customer relationships.
$789 for 12-week program equals $263/month average - competitive with Peak Wellness ($249-279) and lower than Henry Meds ($297), Lemonaid ($348 total).
Impact: Budget-conscious customers get excellent value with the 12-week commitment. Payment plans (Affirm, Klarna, Afterpay) make it accessible.
Includes multi-dose vial, syringes, alcohol wipes, anti-nausea medication. Free blood work included. Cold chain shipping with ice packs.
Impact: Customers receive everything needed to start immediately. Anti-nausea medication proactively addresses common side effect.
Reviews document: 57 lbs, 70 lbs, 55 lbs, 50 lbs, 40+ lbs lost. One customer discontinued CPAP after weight loss.
Impact: Majority of customers report meaningful weight loss with proper medication adherence.
(833) 669-2112 phone support with named representatives. Text messaging support also available.
Impact: Customers can speak directly with support rather than relying only on email, unlike many competitors.
Checkout and payment required before medical qualification review. Third-party review noted this as a concern.
Impact: Creates customer anxiety and financial risk before knowing eligibility. Refunds available but adds friction.
$449/month for monthly program is ~$50 above market average ($399). 12-week program better value.
Impact: Customers choosing monthly option pay premium. Should choose 12-week for best value.
No semaglutide option. Only injectable tirzepatide available.
Impact: Customers wanting semaglutide or sublingual options must look elsewhere.
Founded September 2023 - only 2 years in business. B- BBB rating partly due to limited history.
Impact: Less operational history compared to established providers like Lemonaid (10+ years).
Elevate only offers tirzepatide. If you prefer semaglutide (Ozempic/Wegovy ingredient), these providers offer compounded semaglutide options with strong reviews.
Lemonaid has 10+ years of telehealth experience, LegitScript certification, and A- BBB rating. Better for those prioritizing long-term provider stability.
If you can't commit to 12 weeks, these providers offer lower monthly rates than Elevate's $449/month option.
If your BMI is below 27 without qualifying conditions, these providers have removed BMI restrictions for GLP-1 access.
Visit joinelevate.com and select program (12-week or monthly)
Complete checkout and payment (before medical qualification)
Complete health questionnaire with medical history and weight goals
Schedule and complete 15-minute telehealth consultation ($50) with licensed physician
Physician reviews eligibility based on BMI requirements (≥30 or ≥27 with conditions)
If approved, prescription sent to compounding pharmacy
Medication shipped with cold packs (7-14 business days typical)
Receive follow-up calls for refills and ongoing support
Time to First Prescription
Most customers receive medication within 7-14 business days of approval. Website FAQ states 7-10 days typical delivery time.
Consultation Format
15-minute telehealth consultation via phone or video with licensed physician. Follow-up phone calls for refills.
Provider Type
Licensed physicians conduct consultations. Named support staff (Chris, Tyler, Jacob, Alex) handle follow-up calls and customer service.
Video Option
Yes - telehealth consultations available via phone or video
"I have been with Elevate for about 6 months now and I cannot say it enough- they are so fast, efficient, friendly and trustworthy. I would recommend them to anyone looking for a positive change with their GLP journey!"
— Trustpilot review, December 2025
Quality Concerns: A small number of reviews mention medication arriving warm or concerns about effectiveness. Company responds to these concerns and offers to investigate. The vast majority of customers report successful weight loss results.
4.8/5 stars (Excellent)
299+ reviews
93% 5-star, 3% 4-star, <1% 3-star, <1% 2-star, 2% 1-star. Company responds to 66% of negative reviews typically within 24 hours. Trustpilot notes company 'may use unsupported invitation methods' - potential review solicitation bias.
B- rating (Not Accredited)
7 complaints, limited customer reviews
Rating impacted by 7 complaints, failure to respond to 1 complaint, and 2 years in business. Company provides responses to most complaints with explanations of policies.
4.8/5 stars
210 reviews aggregated
Rated as 'legit and safe to use' with positive trust score. Domain registered for multiple years.
"I have been with Elevate for about 6 months now and I cannot say it enough - they are so fast, efficient, friendly and trustworthy. I would recommend them to anyone looking for a positive change with their GLP journey!"
— Trustpilot, 5-star review, December 2025
Refund Difficulty
"I told them I wanted to cancel as I was not paying for something I was not comfortable putting into my body, but they told me I couldn't cancel as the script had already been submitted and processed. Now I'm out over $800."
— BBB complaint, 2024
Support During Difficult Times
"As I was getting started with this program my mother was declining and dying. I tried to reach out and got 'I am sorry you are going through this' platitudes but not a 'let's help hold you up while you go through this.'"
— Trustpilot, 1-star review, October 2025
support@joinelevate.com
No live chat visible on website. Text messaging support reported by customers.
Patient portal at app.joinelevate.com for account management
Customer reviews analysis (Trustpilot, BBB)
Best Case
Same-day response for phone calls. Many customers praise immediate attention during scheduled calls.
Typical
24-48 hours for messages and text inquiries. Phone follow-ups are prompt and personalized.
Worst Case
Some BBB complaints mention delayed responses or difficulty reaching support for refund requests. One complaint noted 3-4 days for email responses.
Medical safety risk is low. While specific pharmacy partners aren't disclosed, company states they use FDA-registered 503B facilities. Physician oversight and included blood work indicate appropriate medical protocols.
Financial risk is low-moderate. Payment-before-approval is unusual but refunds available for non-approval. 12-week plan offers good value without subscription traps. Main risk is difficulty with refunds after medication ships.
Service risk is low. Exceptional customer service ratings across platforms. Named representatives create accountability. Company engages constructively with complaints.
Auto-Renewal
NO - 12-week program is one-time payment. Monthly program requires manual renewal per phone follow-up.
Billing Transparency
MODERATE - Pricing clear on website. Payment before approval is unusual and disclosed, but can surprise customers. $50 consultation fee is additional cost.
Payment Methods
Credit card, debit card. Payment plans available through Affirm, Klarna, Afterpay.
Financing
YES - Third-party payment plans available for those who need to spread costs.
"Everyone I have had contact with has been amazing! Very kind, knowledgeable, and seriously care about my health and my healthcare goals. Because of my weight loss I have dropped over 50lbs and my doctors are very proud!"
— Trustpilot review, November 2025
State Restrictions
Specific state availability not clearly disclosed on website. Telehealth services advertised broadly.
State-Specific Requirements
Not publicly disclosed
Pharmacy Board Actions
No known pharmacy board actions against Elevate Health or stated pharmacy partners
Exceptional - 4.8/5 Trustpilot with named representatives consistently praised. Phone support highly responsive. Company's standout strength.
12-week program ($263/month) is competitive. Monthly program ($449) is overpriced. Payment plans add accessibility.
FDA-registered 503B pharmacies, licensed physicians, free blood work included. Specific pharmacy partners not disclosed.
Pricing clear. Payment-before-approval model is unusual. Pharmacy partners and state coverage not fully disclosed.
B- BBB reflects newer company (2 years). 7 complaints reasonable for growth. Company responds to most issues.
Elevate Health and Wellness stands out for its exceptional customer service - a 4.8/5 Trustpilot rating with specific praise for named representatives (Chris, Tyler, Jacob, Alex) is genuinely impressive. Customers consistently report feeling cared for rather than processed. The 12-week program at $263/month average offers excellent value with free blood work and anti-nausea medication included. The main considerations are the payment-before-approval model (unusual but refundable if not approved), tirzepatide-only medication options (no semaglutide), and the company's 2-year track record. The B- BBB rating with 7 complaints isn't alarming for a growing company - it shows some issues exist but the company engages with complaints. If you meet the BMI requirements (≥30 or ≥27 with conditions), want tirzepatide, and value responsive, personalized support over lowest-possible pricing, Elevate is an excellent choice. Skip the overpriced $449 monthly option and commit to the 12-week plan for best value. Rating: 4.3/5 - Recommended for the right customer.
Best Alternative: Lemonaid Health — Lemonaid offers 10+ years of telehealth experience, A- BBB rating, more medication options (semaglutide, tirzepatide via LillyDirect), and LegitScript certification. Similar total cost ($348/month) with more established reliability.
Others: Henry Meds ($297/month - lower monthly pricing, semaglutide options, F BBB), Peak Wellness ($249-279/month - lowest pricing, limited reviews), MEDVi ($299-399/month - sublingual tablets available)
We verified: Trustpilot 4.8/5 rating from 299+ reviews (accessed January 25, 2026), BBB B- rating, 7 complaints, not accredited (accessed January 25, 2026), Business address: 442 5th Ave, Suite 2430, New York, NY 10018, Phone support: (833) 669-2112, Company founding date: September 29, 2023 (per BBB), Pricing: $789 (12-week), $449 (monthly), $50 consultation, ScamAdviser legitimacy score: Positive.
We could not verify: Specific compounding pharmacy partner names, LegitScript certification status, State-by-state availability, Exact medication potency testing procedures, Total customer count.
This review is based on publicly available information including customer reviews on Trustpilot (accessed January 25, 2026), BBB business profile (accessed January 25, 2026), company website content, and third-party professional reviews.
This review is for informational purposes only and does not constitute medical advice. GLP-1 medications have risks and side effects. Consult with a qualified healthcare provider before starting any weight loss medication. Individual medical needs and reactions vary.
AllGLP1.com may earn affiliate commissions from providers recommended in this review. This does not influence our factual findings. We maintain editorial independence - our assessments are based on verified evidence regardless of affiliate relationships.
